Vacation Rental Protection Service

Have you rented a vacation rental or timeshare property on another site or through a classified ad and want to protect yourself?

You are in the right place because that is what we do. We provide a rental protection service that also includes FREE electronic standard rental agreements. And the best part that it only costs $29.99 from each, owner and renter. Owners and renters are also responsible for an additional 1.99% of the rent amount each to cover payment processing fees.

Here is how it works:

1. The owner needs to initiate a rental protection service request, provide renter’s email address, details of the rental transaction, accept the rental agreement, and submit his/her portion of the rental protection service fee.

2. We will notify the renter via email so that the renter can visit our web site, accept the rental agreement, and submit the rent payment along with his/her portion of the rental protection service fee.

3. The renter accepts the rental agreement and submits the rent payment along with his/her portion of the rental protection service fee by 11:59pm ET on the third calendar day following the owner’s acceptance of the rental agreement. Failure to do so within the specified timeframe results in automatic cancellation of this rental transaction.

4. The owner transfers the reservation to the renter’s name and/or records renter's name on the reservation and provides a confirmation number by 11:59pm ET on the third calendar day following the renter’s acceptance of the rental agreement. Failure to do so results in automatic cancellation of the transaction, forfeit of all paid rental protection service fees, and a refund of the rent payment back to the renter.

5. The renter verifies the reservation and notifies EZ Resort Vacations by the end of the third (3rd) full calendar day from the day of the owner’s reservation transfer. Failure to do so in a timely manner results in automatic verification of the reservation by the renter and the renter’s implied consent that rental transaction is valid and completed.

6. We will be holding the funds until the travel is complete and will release the funds to the owner eight calendar days past the check-out date provided that the renter has not filed a dispute. In case of a dispute we will conduct the investigation and resolve it.

Important Note: In order to allow sufficient amount of time for owners and renters to respond and complete all steps of the rental protection service, we cannot provide a rental protection service for rental transactions with check-in dates occurring earlier than 14 days from today’s date.
 
 
For any existing rental transaction that utilizes our rental protection service or if you rented a vacation rental or timeshare property on this site, please sign in into your account and proceed to the My Activity section.