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Your key to easy, worry-free, secure, and money-saving timeshare resort rental & resale experience
FAQ: General -> About Our Rental Process
  • Can you describe the rental process when Rental Protection Service is utilized?



    Step 1: A timeshare unit owner visits our web site to list his or her property for rent. This is accomplished by filling out a web form that consists of several fields about the rental property. The owner can also specify the acceptable rental price range that is used for instant, electronic price negotiations. This listing is added to the company’s database of available rental properties.

    Step 2: A vacationer who wishes to rent a property visits our web site and searches through the company’s database of available rental properties.

    Step 3: The vacationer rents a property simply by clicking a button on the web site. The vacationer may also submit an offer with a lower amount, which is automatically matched against the owner’s acceptable price range.

    Step 4: A rental agreement is issued and is electronically forwarded to the owner for signing. An owner’s portion of the Rental Protection Service fee is collected at the same time via a credit card payment.

    Step 5: The rental agreement is electronically forwarded to the renter for signing. The rent amount, a renter’s portion of the Rental Protection Service fee and the payment processing fee are collected at this time via a credit card payment.

    Step 6: The payment is being processed instantly by EZ Resort Vacations. However, the funds are not released to the owner right away.

    Step 7: The owner then contacts the resort or the property manager to change the reservation to the renter’s name and provides EZ Resort Vacations and the renter the confirmation number issued by the resort or the property manager.

    Step 8: The renter verifies the reservation with the resort or the property manager and notifies EZ Resort Vacations.

    Step 9: The renter occupies the unit and enjoys his or her vacation.

    Step 10: When Rental Protection Service is utilized, both parties are protected against each other’s fraudulent activity such as reservation cancellation by an owner after rent is collected, reporting a credit card chargeback by a renter after travel is completed, etc. Utilization of a Rental Protection Service allows a renter to report a problem within 7 calendar days after the check-out date. The collected rent amount less the owner’s portion of payment processing fee is released to the owner 8 calendar days after the check-out date provided that the renter did not report a problem.

  • Can you describe the rental process when Secure Payment Service is utilized?



    Step 1: A timeshare unit owner visits our web site to list his or her property for rent. This is accomplished by filling out a web form that consists of several fields about the rental property. The owner can also specify the acceptable rental price range that is used for instant, electronic price negotiations. This listing is added to the company’s database of available rental properties.

    Step 2: A vacationer who wishes to rent a property visits our web site and searches through the company’s database of available rental properties.

    Step 3: The vacationer rents a property simply by clicking a button on the web site. The vacationer may also submit an offer with a lower amount, which is automatically matched against the owner’s acceptable price range.

    Step 4: A rental agreement is issued and is electronically forwarded to the owner for signing. An owner’s portion of the Secure Payment Service Booking fee is collected at the same time via a credit card payment.

    Step 5: The rental agreement is electronically forwarded to the renter for signing. The rent amount, a renter’s portion of the Secure Payment Service Booking fee and the payment processing fee are collected at this time via a credit card payment.

    Step 6: The payment is being processed instantly by EZ Resort Vacations. However, the funds are not released to the owner right away.

    Step 7: The owner then contacts the resort or the property manager to change the reservation to the renter’s name and provides EZ Resort Vacations and the renter the confirmation number issued by the resort or the property manager.

    Step 8: The renter verifies the reservation with the resort or the property manager and notifies EZ Resort Vacations.

    Step 9: The renter occupies the unit and enjoys his or her vacation.

    Step 10: When Secure Payment Service is utilized, both parties are protected against each other’s fraudulent activity such as reservation cancellation by an owner after rent is collected, reporting a credit card chargeback by a renter after travel is completed, etc. Utilization of a Secure Payment Service allows a renter to report a problem within 24 hours after checking in. The collected rent amount less the owner’s portion of payment processing fee is released to the owner 1 business day after the check-in date provided that the renter did not report a problem.

  • Can you describe the rental process?



    Step 1: A timeshare unit owner visits our web site to list his or her property for rent. This is accomplished by filling out a web form that consists of several fields about the rental property. The owner can also specify the acceptable rental price range that is used for instant, electronic price negotiations. This listing is added to the company’s database of available rental properties.

    Step 2: A vacationer who wishes to rent a property visits our web site and searches through the company’s database of available rental properties.

    Step 3: The vacationer rents a property simply by clicking a button on the web site. The vacationer may also submit an offer with a lower amount, which is automatically matched against the owner’s acceptable price range.

    Step 4: A rental agreement is issued and is electronically forwarded to the owner for signing.

    Step 5: The rental agreement is electronically forwarded to the renter for signing.

    Step 6: The owner then contacts the resort or the property manager to change the reservation to the renter’s name and provides EZ Resort Vacations and the renter the confirmation number issued by the resort or the property manager.

    Step 7: The renter verifies the reservation with the resort or the property manager.

    Step 8: The renter occupies the unit and enjoys his or her vacation.

    It is important to note that renters and owners need to contact each other using either our web site or by other means and complete the transaction on their own, including arranging payment, signing rental agreements, reservation transfer and confirmation, etc. EZ Resort Vacations does not have control over the transaction and both, the owner and the renter have an option to utilize our web site at their own discretion to complete the transaction. While it is encouraged to utilize our web site to complete the rental transaction, the owner and/or the renter may elect not to do so.

  • Do I have to use your Rental Protection Service?

    Rental Protection Service is an optional feature that is available for owners and renters to utilize if they wish to do so and you ARE NOT required to use it. At the time of the rental listing creation, an owner will specify one of the three Rental Protection Service options for the listing: “Mandatory”, “Optional”, and “None”. The “Mandatory” option will require the renter to utilize the Rental Protection Service when renting this particular listing. The “Optional” feature leaves it up to the renter whether to utilize the Rental Protection Service or not. With this option, the owner is basically saying that he/she will rent the unit to renters who wish to use the Rental Protection Service as well as to renters who do not wish to use the Rental Protection Service. This is the most flexible option and we recommend creating listings with this option in order to accommodate all potential renters. Finally, with the “None” option, the owner indicates that he/she does not want to use Rental Protection Service at all and renters who wish to rent this listing cannot use the Rental Protection Service.

    Rental transactions that will not utilize the Rental Protection Service can be completed outside of our web site. As soon as the renter rents the listing, makes an offer, or, simply, sends an inquiry to an owner, the renter and the owner will be able to contact each other and arrange payments, negotiate terms, prices, etc. The owner and the renter may utilize our web site if they wish to do so and take advantage of a built-in workflow, free rental agreement, etc., but they are not required to do so. However, if a rental transaction will utilize the Rental Protection Service, the renter and the owner will need to use our web site to complete the transaction.

  • Do you provide rental agreements and what is the cost?

    We provide free complimentary electronic rental agreements for any rental transaction on our web site.

  • How can I rent my property?

    You would need to create a rental listing on our web site at www.ezresortvacations.com. Once on the web site, click the Rent Out or Sell Your Timeshare button and follow the instructions on the screen.

  • How can I sell my property?

    You would need to create a resale listing on our web site at www.ezresortvacations.com. Once on the web site, click the Rent Out or Sell Your Timeshare button and follow the instructions on the screen.

  • How to sign up for your services?

    You can create an account by visiting our web site at www.ezresortvacations.com and clicking on the Register link. Then fill out the registration form and click the Create Account button. Also, the web site has full up-to-date information about our services.

  • There are plenty of other timeshare or vacation property rental and resale web sites. How is EZ Resort Vacations different?

    EZ Resort Vacations differentiates itself from the competition in a number of ways as follows:
    - We provide a one-stop shop where you can rent, buy, or sell timeshares/vacation properties, manage payments and rental agreements, and protect your purchase.
    - Our listing fees are 100% refundable if the listing did not generate any leads or communication from any of our users to the owner.
    - The entire rental process from creating rental listings, searching for available rentals, making offers, submitting payments, and signing rental agreements to using our Rental Protection Service, is automated and is completely online, thus, eliminating traditional paperwork and headaches associated with handling it, especially when geographically distributed parties are involved.
    - Our resale process from creating rental listings, searching for available rentals, and making offers is automated and is completely online.
    - Our automated rental & resale process provides instant and electronic negotiation capabilities that speed up the negotiation process.
    - We provide free electronic rental agreements that are built in into our automated rental process.
    - We do not impose any time limitation with regard to advance placement of rental listings. For example, you can create listings now for any check-in date in the future.
    - Our services are offered at extremely low prices especially when you consider the value of our entire service offering.

  • What are the benefits of buying a timeshare from an owner rather than buying it directly from the resort or a property manager?

    Buying a timeshare from an owner is significantly cheaper than buying it directly from the resort or a property manager. Generally, owners are motivated and are willing to negotiate.

  • What are the benefits of renting a timeshare from an owner rather than renting it directly from the resort or a property manager?

    Renting a timeshare from an owner is significantly cheaper than renting it directly from the resort or a property manager. Generally, owners are motivated and are willing to negotiate especially if it is getting closer to a 60-days exchange limitation imposed by many timeshare exchange companies.

  • What are the benefits of staying at a timeshare unit rather than a standard hotel room?

    Staying at a timeshare unit rather than a hotel room will benefit a traveler in many ways. First of all, it is significantly cheaper to stay at a timeshare unit if it was rented directly from an owner. A similar size room or a suite at a hotel will cost many times more the cost of the timeshare rental. Secondly, it is convenient to stay at a timeshare unit as most of them have a kitchen or a kitchenette, which allows guests to prepare snacks or meals. Many families prefer to have breakfast and lunch in a unit and go out to a restaurant for dinner. As a result, it will also save guests considerable amount of money. Staying at large timeshare units is also convenient for families and provides privacy for family members. Unlike staying at a standard hotel room, children and parents do not need to share a room anymore.